Our Philosophy

A new concept for local real estate sales. Is there such a thing?

 
"Yes there is!" the directors of Extra Mile Realty, Christine Segaert and Maryke Kendall enthused.
 
Recognising there was an opportunity to bring something new to the market was half the battle for these entrepreneurial women. "There are many successful real estate agents in the local market already", said Ms Segaert, "We knew, to be equally successful, we had to deliver a huge point of difference," Mrs Kendall added. 
 
So with that in mind these two successful realtors put their heads together to implement a new way to do business as real estate agents.
 
"For starters, we are mobile agents", Maryke explained, "we believe we should be out in the field selling homes, not sitting behind our desks". And with this incentive, the ladies embarked on a business model that meant the savings they made by not having a fixed office, which was unnecessary to sell houses anyway, was passed on to the vendor. "The way people purchase property has changed," said Christine. "The days of meeting clients in an office and then driving out to see a property with them have gone. These days clients have alerts already set up on their smart phones and ipads, and they have a serious plan for inspections." "Clients meet you on site at the property and all business can be conducted from there these days," added Maryke. 
 
The other huge difference in the way the ladies have modelled their business is by changing the traditional sliding percentage scale of commission on real estate sales. "We take our legal obligation to do our utmost to sell each home very seriously," said Christine. "Whether your house sells for $250,000 or $2,000,000 we should be putting in our maximum possible effort to get the very best price we can for your home," agreed Maryke. "Our commission structure is very simple. We charge a flat price to sell your house and we charge a flat price to sell your land.” The price includes their essential marketing package and GST.  No sale, no charge. So you will always know exactly what it is going to cost you to have your property sold, right from the outset. With Extra Mile Realty, this will be less than $5000!
 
"The way people buy real estate has changed and so should the way realtors service their clients", remarks Christine. "We know that apart from saving clients many thousands of dollars when they sell their property, we can also give our clients the care, attention and communication they deserve."
 
Both ladies are fully qualified real estate agents with more than 30 years experience between them in both sales and rentals, residential and commercial. This ensures that the level of knowledge and service they are able to offer over the average agent's representative is vast. They welcome your call for advice on your next real estate transaction or for them to come and conduct a free market appraisal on your property. To Christine and Maryke, Extra Mile is more than just the name of their company; it is the way they do business.
 
Extra Mile Realty’s mobile real estate agents are located in Wendouree but they cover all of Ballarat and the surrounding districts, Daylesford and the Hepburn Shire where they have both enjoyed successful careers.